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Find answers about the sample product experience, or reach out to our support team.
Frequently Asked Questions
How does Rebatik cashback work?
The public site currently demonstrates the cashback journey with sample stores and demo rates. In the live product, tracked affiliate links will be used to attribute qualifying purchases and credit cashback.
How long does it take to receive my cashback?
Cashback typically appears as 'Pending' within 24-48 hours of your purchase. It moves to 'Confirmed' after the store's return window closes (usually 30-90 days). Once confirmed, you can withdraw it.
What is the minimum withdrawal amount?
The minimum withdrawal amount is $10.00. Once your confirmed balance reaches this threshold, you can request a withdrawal to your preferred payout method.
Why was my cashback rejected?
Cashback can be rejected if the order was cancelled or returned, if the purchase didn't meet the store's qualifying criteria, or if you didn't click through Rebatik before purchasing.
How do I improve tracking reliability?
Start from Rebatik, finish checkout in the same tab/session, and avoid switching to other attribution links before payment.
How do I track my cashback?
Visit your Dashboard to see all your transactions. Each purchase shows its status (Pending, Confirmed, Paid, or Rejected) along with the cashback amount earned.
What payout methods are available?
We currently support PayPal, direct bank transfer, and store gift cards. Gift cards include a 5% bonus on your cashback balance. You can configure your preferred method in Settings.
How does the referral program work?
Share your unique referral link with friends. When they sign up and make their first qualifying purchase, both you and your friend earn bonus cashback. Track your referrals from the Referrals page.
Still need help?
Our support team is happy to assist you with any questions or issues.
Contact Support